Terms and Conditions

Last updated: 22nd June 2026

Welcome to Transfigure! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

Transfigure operates at www.transfigureuk.com. We offer a variety of fashion products including clothing, accessories, and related items. By accessing or using our website, you agree to comply with these Terms and Conditions and any applicable laws.

2. Eligibility

You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you meet this requirement.

3. Account Registration

  • Some features of our website may require creating an account.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You are responsible for all activities that occur under your account.

4. Product Information

  • We make every effort to display our products accurately, including descriptions, colours, and sizes.

  • Product images are for illustrative purposes only; actual products may vary slightly.

  • We reserve the right to update product information, prices, and availability without prior notice.

5. Orders

  • All orders are subject to acceptance and availability.

  • After placing an order, you will receive a confirmation email. This does not constitute acceptance until we process your payment.

  • We reserve the right to cancel orders for reasons including product unavailability, errors in pricing, or suspected fraudulent activity.

6. Pricing and Payment

  • All prices are in GBP and include applicable taxes unless otherwise stated.

  • Payment methods accepted include credit/debit card, Apple Pay, Google Pay, and Link by Stripe.

  • By providing payment information, you represent that you are authorised to use the payment method.

7. Shipping and Delivery

  • Orders will be processed and shipped within 3-5 business days.

  • Delivery times are estimates and may vary due to factors outside our control.

  • You are responsible for providing accurate shipping information.

8. Returns and Exchanges

  • We accept returns or exchanges within 14 days of delivery, provided the items are unused, in original packaging, and with tags attached.

  • Certain items such as final sale items, etc., may be non-returnable.

  • Customers are responsible for return shipping costs unless the return is due to our error.

9. Refunds

  • Refunds will be processed once the returned items are received and inspected.

  • Refunds will be issued via the original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

10. Intellectual Property

  • All content on our website, including images, text, graphics, and logos, is owned by Transfigure and protected by copyright and other intellectual property laws.

  • You may not use, reproduce, or distribute any content without our written permission.

11. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability for direct damages is limited to the amount paid for the product purchased.

12. Privacy

  • We respect your privacy. Your personal information is handled according to our Privacy Policy.

  • By using our website, you consent to the collection, use, and storage of your information as outlined in our Privacy Policy.

13. Governing Law

  • These terms are governed by English law.

14. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time without prior notice.

  • Your continued use of our website after changes indicates your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: customerservice@transfigureuk.com