Privacy Policy

Last Updated: 22nd June 2026

Transfigure is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website: www.transfigureuk.com or purchase our products.

1. Data Controller

Transfigure is the data controller for the purposes of UK data protection law.

Contact Details:

2. Personal Data We Collect

We may collect the following personal data from you:

When you shop with us:

  • Name, email address, phone number, delivery and billing address

  • Payment information (processed securely via third-party payment providers)

  • Order history and preferences

When you use our website:

  • IP address, browser type, device information

  • Cookies and usage data for analytics and improving our services

When you contact us:

  • Correspondence via email, phone, or contact forms, any images shared.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate order updates, offers, and promotions (if you’ve opted in)

  • To improve our website, products, and services

  • To comply with legal obligations (e.g., tax and accounting)

  • To prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data under the following lawful grounds:

  • Contract: to fulfill your orders

  • Consent: for marketing communications (you can unsubscribe anytime)

  • Legal obligation: to comply with UK tax and business laws

  • Legitimate interests: to improve services and prevent fraud

5. Sharing Your Data

We may share your data with trusted third parties to provide our services:

  • Payment processors (e.g., Stripe, PayPal, Squarespace payments)

  • Delivery and courier services

  • IT and website hosting providers

  • Marketing platforms (if you opted in)

All third parties are required to keep your information secure and use it only to provide the services we request.

6. Data Retention

  • We keep your data for as long as necessary to fulfill the purposes outlined above and comply with legal obligations.

  • For example, order data is retained for at least 6 years for tax purposes.

  • Marketing data is retained until you unsubscribe or withdraw consent.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: request a copy of your personal data

  • Correction: correct inaccurate or incomplete data

  • Erasure: request deletion of your data (subject to legal obligations)

  • Restriction: limit how we use your data

  • Objection: object to processing for marketing or legitimate interests

  • Data portability: receive your data in a structured format

To exercise your rights, contact us at dataprotection@transfigureuk.com. We may ask for identification to verify your request.

8. Cookies and Tracking

We use cookies to improve your shopping experience, analyse traffic, and remember preferences.

  • You can manage or disable cookies via your browser settings.

  • Some features of our website may not function properly if cookies are disabled.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

  • Payments are processed securely via Squarespace payments.

  • Personal data is stored on secure servers with restricted access

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

  • Updated policies will be posted on this page with the “Last Updated” date.

  • Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data: 

Email: dataprotection@transfigureuk.com